Support
Something not working, or a question about your subscription? Email vinojko@gmail.com. A real person reads every message. It helps to say which iPhone you use and what you were doing when it happened.
Your subscription
- Cancel or change your plan. Subscriptions are billed by Apple, so they are managed in your Apple account, not in the app: on your iPhone, open Settings → your name → Subscriptions, or go to your App Store subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge.
- The free trial. The yearly plan starts with a 7-day free trial for new subscribers. Cancel before it ends and you are not charged.
- New phone, or reinstalled the app. Sign in with the same account, then tap Restore on the subscription screen. Your subscription is tied to your Apple ID, and your closet to your Weerna account.
- Refunds. Apple handles refunds. Request one at reportaproblem.apple.com.
Your account and data
- Delete your account. In the app, open Profile → Delete account & data. If you have not subscribed, Delete account is also at the bottom of the subscription screen. It removes your photos, closet and looks immediately. It does not cancel an Apple subscription; do that in your Apple account as described above.
- Morning notifications. Turn them on in the app under Settings → Morning look notifications. To turn them off, open your iPhone’s Settings → Notifications → Weerna.
- Privacy. What we collect and why is in the privacy policy.